SAP Application Support for Designing and Manufacturing Industry

Comprehensive SAP Application Management Services Support

About the Client

The Client is a global leader in design and manufacture of both high-performance case solutions and advanced portable lighting systems. With over 2000 employees worldwide, the Client has 750 SAP Licenses with 700 strong global users (USA, UK, Barcelona, Canada and Australia). All the users perform functions including Contract, Manufacturing, Shipping, and Orders, etc.

The demand to provide best-in-class IT support solutions and services and the organizations’ lack of required IT skilled resources to deliver them is strongly felt throughout the enterprise. In an industry that faces ongoing margin pressure, operational efficiency is critical to business success. Realizing this need the Client made a decision to outsource its mission-critical IT functions to a partner who has required capabilities, solid delivery and good governance models and who can deliver services cost effectively.