Top 10 Pitfalls of Application Management Services
Abstract
IT outsourcing is ubiquitous and Application Management Services (AMS) is, for many companies, the foundation of their IT outsourcing program. The goal of any Application Management outsourcing partnership is to reduce cost and complexity, increase agility and innovation, and reduce risk by delivering from multiple locations around the world.
Those goals notwithstanding, any good outsourcing approach flows from a larger business purpose and reflects an interest in achieving specific, measurable objectives. Among the most common objectives companies seek to achieve are: